Tech Innovator. Keynote Speaker. Growth Advisor. 

(Originally published on: https://amplitude.com/blog/tech-needs-leaders-with-global-experience) /// “Blindsided” “Caught flat footed” “Overly idealistic” These are some of the ways that Facebook CEO Mark Zuckerberg and COO Sheryl Sandberg described how the company leadership felt when it was revealed that the product they’ve built has been used around the world for nefarious and anti-democratic purposes. While Facebook is the biggest tech company whose leaders were shocked an

Ten years ago, I led a project for the Bill & Melinda Gates Foundation to create the Human-Centered Design Toolkit, a step-by-step approach to the IDEO process that made the tools of human-centered design open to everyone. Since then, I’ve been a primary advocate of Design Thinking and bringing human-centered design approaches to organizations such as Life Technologies (acquired by Thermo-Fisher), Visa, and government agencies such as the CFPB. But in the last five years, I’v